Back to Services

Live Chat & Submit Ticket

Get real-time help from support agents or submit a ticket to track your request in the impay app.

Live Chat screen 1
Live Chat screen 2
Submit Ticket screen 1
Submit Ticket screen 2
Submit Ticket screen 3
Submit Ticket screen 4

What You Can Do

In the impay app, open Chat Support from Settings or Help & Support, then tap Start Live Chat. Choose Talk to an Agent for real-time chat with support, or Submit a Ticket to create a request, fill in the details, and track ticket status under Open, In Progress, or Resolved.